Financial Advisor - Mobile Banking

Description

Job Summary: Customer support and resolution of transaction discrepancies, investigating and following up on payment processes. Key Highlights: 1. Customer phone support 2. Resolution of transaction discrepancies 3. Payment investigation and follow-up Call Center / Mobile Banking Executive REQUIREMENTS: * Experience with various payment methods * Experience handling mobile banking * Experience in financial operations or payment processing Main Responsibilities * Customer support via telephone * Identify and resolve transaction discrepancies * Investigate information regarding payment processes * Follow up on rejected or pending payments WE OFFER * Base salary: $15,000 monthly, tax-free * Monthly food allowance * Fee-based compensation scheme (NOT covered by IMSS) 12 vacation days 15 days of year-end bonus Monday to Friday – Full-time; Weekend off Work location: 5 minutes from Nuevo León Metrobus station. -Requirements- Minimum education: Upper secondary education – General High School Diploma 1 year of experience Age: between 20 and 34 years old Keywords: advisor, asesor, financial