Technical Support / MacStore Napoles

Description

Job Summary: Join MacStore as a Technical Support specialist, where you will receive training, repair devices, assist customers, and provide expert advice on Apple products. Key Highlights: 1. Continuous technical training and lifelong experience 2. Job stability and career growth within the best team 3. Paid APPLE certification and professional development MacStore is the leading Apple distributor and service provider in Latin America (APR Apple Premium Reseller). Join the best team and make a difference in your professional life. At MacStore, you will receive the technical training required for your role and gain experience that will serve you for life. Come and be part of our community as: Technical Support!! BRANCH: MacStore Napoles WE OFFER: STATUTORY AND ABOVE-STATUTORY BENEFITS FROM DAY ONE: Monthly salary: $9,900 + commissions Monthly food vouchers 100% IMSS contributions Life insurance and funeral expense assistance Direct employment contract with the company 17-day bonus (increases based on seniority) 12 days of vacation Vacation premium Up to 3 months of profit-sharing Free uniforms Job stability and career growth Continuous training BENEFITS EXCEEDING THOSE FOR REGULAR STAFF: Paid APPLE certification Salary of $11,000 after certification Commissions for services Savings fund Christmas bonus in December Employee discount on Apple brand products and discounts with prestigious brands. REQUIREMENTS: Passion for technology and the Apple brand Minimum 6 months of experience Full-time availability Schedule: 11 AM–8 PM or 12 PM–9 PM, Monday through Sunday, with one weekday off. Education: Completed high school. Not open to students RESPONSIBILITIES: Customer service at the service counter Repair of computers and mobile phones Use of service and warranty platforms Advising customers on Apple device usage and configuration Tracking and handling product warranty claims If you meet the profile, apply through this channel!!. -Requirements- Minimum education: Upper secondary education – General High School years of experience Age: 20 years or older Knowledge: Customer service Keywords: support, support, technical support, technologist, technician, tech, technician, technology, technology, technologist