Description
We are a team providing logistics services for last-mile delivery in courier and parcel services, and we are seeking
Operations Supervisor \- **Dispatcher**
Location: Along the Mexico-Toluca Highway, Cuajimalpa (Behind El Yaqui, near Chedraui Cuajimalpa) .
Schedule: Monday to Sunday, rotating shifts from 6:00 to 15:00 hrs or 14:00 to 22:00 hrs. One day off.
Requirements
* Technical degree or preferably a Bachelor’s degree in Administration, Logistics, or related field
* Minimum 1 year of experience in last-mile logistics (preferably in courier and parcel services)
* Skills in route monitoring, KPI management, communication, and team coordination
* Proficiency in Excel.
Responsibilities
* Monitoring on-time parcel delivery performance
* Coordinating and managing fleet movement
* Monitoring field staff, vehicles, and routes
* Supporting orders with data inconsistencies accompanying products to maintain operational flow and meet established deadlines
* Updating reports and logs
* Tracking lost and/or stolen parcels
* Recording payroll incidents for operational staff
* Personnel supervision
We offer
* Salary: $16,000 gross \+ productivity bonuses based on KPIs
* Statutory benefits from day one
* Additional benefits
* Hybrid work mode (on-site and remote)
Employment type: Full-time
Salary: $13,000\.00 \- $16,000\.00 per month
Benefits:
* Major medical expense insurance
Workplace: On-site employment