**Floor Manager for KFC Pachuca** **What will you do in this role?** As a Floor Manager, you will be the heart of the shift operation, leading the team to ensure the highest quality in our service and products. Your main responsibilities will be: * **Lead the Team:** Direct, motivate, and supervise kitchen and counter staff during your shift. * **Ensure Quality:** Guarantee that all our products are prepared and served according to KFC's high standards. * **Service Excellence:** Ensure complete customer satisfaction by promptly and courteously resolving any concerns. * **Efficient Operations:** Manage workflow, meet service time targets, and maintain inventory levels. * **Compliance:** Ensure strict adherence to safety, sanitation, and hygiene regulations. * **Resource Management:** Perform cash register closing, handle cash, and complete basic shift reports. **What profile are we looking for?****Experience and Knowledge:** * Minimum of 6 months of experience in supervisory or leadership roles within the restaurant, retail, or related sectors. * Knowledge of safety and hygiene procedures (food handling is a plus). * Availability to work rotating shifts, weekends, and holidays. **Skills and Attitude:** * Natural leadership and ability to motivate a team. * Excellent communication skills. * Proactive individual with problem-solving abilities and capacity to work under pressure. * Results-driven with a focus on customer satisfaction. **What do we offer?*** **Fixed monthly salary of $5,940 MXN every fortnight.** * **Formal contract** with all statutory benefits exceeding legal requirements (IMSS, AFORE, Vacations, Holiday Bonus, etc.). * **Continuous training** and professional development plan. We believe in internal growth! * Dynamic, youthful, and collaborative work environment. * Real growth opportunities within a world-leading company. Don't hesitate—apply now, we're waiting for you.