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Service Agent

$MXN 9,451/month
Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: Handle complaints, resolve inquiries, and manage returns; monitor service status and retain customers through surveys and communication. Key Highlights: 1. Customer complaint handling and resolution, and addressing customer inquiries 2. Proactive follow-up to ensure a seamless experience 3. Customer retention through consistent communication * **Support and resolution:** Handle complaints, address product usage inquiries, and manage returns or warranty claims. * **Follow-up:** Monitor the status of shipments, installations, or maintenance to ensure a seamless experience. * **Retention:** Conduct satisfaction surveys and maintain consistent communication to ensure customers feel supported. Salary: Up to $9,451.00 per month Benefits: * Company parking * Free parking * Cafeteria service * Company phone Workplace: On-site employment

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Posted by

Juan García

Indeed · HR

Location

Juan García

Indeed · HR

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