Description
Job Summary:
Handle complaints, resolve inquiries, and manage returns; monitor service status and retain customers through surveys and communication.
Key Highlights:
1. Customer complaint handling and resolution, and addressing customer inquiries
2. Proactive follow-up to ensure a seamless experience
3. Customer retention through consistent communication
* **Support and resolution:** Handle complaints, address product usage inquiries, and manage returns or warranty claims.
* **Follow-up:** Monitor the status of shipments, installations, or maintenance to ensure a seamless experience.
* **Retention:** Conduct satisfaction surveys and maintain consistent communication to ensure customers feel supported.
Salary: Up to $9,451.00 per month
Benefits:
* Company parking
* Free parking
* Cafeteria service
* Company phone
Workplace: On-site employment