Technical Support

Description

Job Summary: Provide on-site technical support, ensuring the proper operation of printing and computer equipment through preventive and corrective maintenance. Key Responsibilities: 1. Printer diagnosis and repair (laser, inkjet, multifunctional) 2. Preventive and corrective maintenance of computer equipment 3. Ongoing training **Position: Technical Support** Provide on-site technical support, ensuring the proper operation of printing and computer equipment through preventive and corrective maintenance, guaranteeing the client's operational continuity. **Responsibilities:** * Diagnosis, maintenance, and repair of **printers (laser, inkjet, multifunctional)** * Preventive and corrective maintenance of computer equipment * Installation and configuration of network printers * User support and service ticket generation * Identification and resolution of technical failures * Replacement of parts and consumables (toner, fusers, rollers, etc.) * Service follow-up and technical reporting **Requirements:** * Technical diploma or vocational high school degree in computer science, information systems, electronics, or related field * Minimum **1 year of experience in printer maintenance and repair (MANDATORY)** * Knowledge of computer equipment diagnosis and repair * Basic networking skills (network printer configuration) * Service-oriented attitude, responsibility, and problem-solving focus **We Offer:** * Competitive salary * Statutory benefits * Ongoing training Employment Type: Full-time, Indefinite-term Work Location: On-site employment