Summary: Manages domestic and Canadian shipments, including documentation, routing, rate negotiation, brokerage assistance, and freight bill auditing. Highlights: 1. Negotiate best rates with carriers and forwarders for domestic shipments 2. Resolve client problems and inquiries with exceptional service 3. Maintain relationships with internal and external customers Preparing Domestic documents including Airline bills, Motor Carrier BOL, declarations and NAFTA forms. * Routing Shipments\-Determining appropriate mode of transportation for all domestic / Canadian shipments. Evaluates appropriate cost/time combination for each shipment \- Rate Negotiation \- Negotiates best rates with motor carrier, freight forwarders and express couriers for all domestic shipments (e.g. UPS, DHL \& FedEx.) These negotiations include both ground and air shipments. \- Brokerage Assistance \- Works very closely and on a regular basis with the broker's firm (e.g. providing import documentation, tracking shipments etc., etc. for all import shipments coming into the United States. Sales Support \- Provides assistance for domestic sales department. \- Freight Bill Auditing \- Verifies accuracy of domestic freight bills and disputes any discrepancies. \- Freight Quotes \- Responsible for securing weight and dimensions of all quotes requested by the sales staff and obtaining the most economical freight rate from motor carrier, freight forwarders and express couriers. * Investigating client problems and/or complaints and managing to successful resolution. * Addressing all client inquiries. * Maintaining relationships with both internal and external customers with exceptional service. * Other duties as assigned Working hours: Monday to Friday, 4:00 p.m. to 12:00 a.m., full\-time.