Customer Service / Information Module

Description

Job Summary: Be the first impression of the shopping center by providing friendly and professional assistance and guidance to visitors, resolving inquiries, and creating basic social media content. Key Highlights: 1. Start or advance your professional career in a dynamic and challenging environment. 2. No experience required—we will train you. 3. Excellent working environment and real opportunities for growth. **Customer Service / Information Module – Shopping Center (Explanada Pachuca)** Grupo GICSA is a national leader in real estate development and shopping center operations. We are passionate about creating spaces that drive growth, innovation, and exceptional experiences for millions of visitors. Today, we invite you to join our great family, where you can start or advance your professional career within a dynamic, challenging, and customer-service-focused environment. If you are motivated by big challenges, interacting with people, helping others, and delivering exceptional service… ✨ **This opportunity is for you!** **What will you do?** As part of the **Customer Service / Information Module** team, you will be the first impression of the shopping center. Your responsibilities will include: * Providing friendly and professional assistance and guidance to visitors. * Providing information about services, operating hours, events, and activities. * Resolving inquiries and routing requests to the appropriate departments. * Supporting the promotion of events, promotions, and activations. * Creating basic social media content (photos, videos, flyers). * Collaborating as a team to ensure exceptional experiences for our visitors. **Who we are looking for** * **Education:** Completed high school diploma or technical degree. * **Experience:** * Explanada Pachuca: *No experience required—we will train you.* **Schedules** * Availability for shifts Monday through Sunday, with rotating weekly days off: * **12:00 p.m. to 9:00 p.m.** **What do we offer?** **Direct employment** **Base salary: $9,600 gross** **Statutory benefits from day one** **Enhanced benefits starting from the 4th month** **Food and restaurant vouchers** **SGMM and life insurance** **Savings fund and savings account** (optional) **Free medical consultations and health platform** (nutrition, psychology—extendable to 2 family members) **Ongoing training** (customer service and Microsoft Office) **Uniforms** **Free parking** **Excellent working environment and real opportunities for growth** **Work location** **Explanada Pachuca Shopping Center** **Ready to grow with us?** If you are proactive, have a positive attitude, focus on service, and are eager to learn, **apply today** and begin your professional development at one of Mexico’s leading real estate companies. ✨ **Start your professional career at GICSA. We’re waiting for you!**