Job Summary: We are seeking a Support Technician to provide remote or on-site technical assistance, and to diagnose and resolve hardware, software, network, and IT-related incidents. Key Responsibilities: 1. Technical support for employees 2. Diagnosis and resolution of hardware and software incidents 3. Resolution of network and IT-related incidents Support Technician Education: Relevant technical degree Experience: Experience providing technical support to employees either remotely or on-site, including diagnosing and resolving incidents related to hardware, software, networks, and other IT-related matters Working Hours: Monday to Friday, 8:00 AM to 5:30 PM Employment Type: Full-time Salary: $9,800.00 per month Benefits: * Savings fund * Gym discount * Life insurance * Free uniforms * Grocery vouchers Work Location: On-site employment