Receptionist / Administrator – Pilates Center

Description

Job Summary: We are seeking a Receptionist/Administrator for a Pilates center to ensure comprehensive customer service, smooth operational functioning, schedule management, and administrative control. Key Highlights: 1. Comprehensive and efficient customer service 2. Administrative and operational management of the center 3. Opportunity for professional growth and job stability **AGVS is looking for a Receptionist/Administrator – Pilates Center in Cuauhtémoc, Mexico City** ---------------------------------------------------------------------------------------------- **Wellness company seeks:** **RECEPTIONIST | ADMINISTRATOR FOR PILATES CENTER** **Objective:** to guarantee comprehensive, professional, and efficient service to clients, as well as ensure proper administrative and operational functioning of the center, manage class and instructor schedules, control payments and memberships, and maintain organized information. **Requirements:** * Completed high school diploma (minimum) * Preferred: Bachelor’s degree in Administration, Tourism, Communications, or related field **Experience:** * 1–3 years in reception, customer service, or administration * Experience in gyms, fitness studios, or wellness centers preferred **Knowledge/Skills:** * Proficiency in scheduling and reservation systems * Cash handling and basic invoicing * Proficiency in Microsoft Office suite (Excel, Word) * Social media management and digital customer service **Responsibilities:** * Greet and assist clients, prospects, and visitors. * Manage class schedules, appointments, and instructor availability. * Register new clients and update the database. * Collect payments for classes, packages, and memberships (cash, bank transfers, POS terminal). * Monitor and track payments, daily cash reconciliations, and invoicing. * Promote services and packages, and perform cross-selling. * Handle phone calls, messages, and social media inquiries (WhatsApp, Instagram, etc.). * Resolve customer questions, complaints, or requests. * Supervise center order, cleanliness, and presentation. * Support coordination of instructors and scheduling. * Manage administrative and operational supplies. * Prepare basic reports (sales, attendance, cancellations). **We Offer** Salary: Base salary plus bonuses (approximate monthly salary $20,000\) Statutory benefits Opportunity for professional growth and job stability **Schedule:** **Monday to Friday: 2:00 PM to 10:00 PM** **Saturday: 7:00 AM to 4:00 PM** **Sunday: 7:00 AM to 3:00 PM** **(shifts rotate between Saturday and Sunday)** **Work Location: Col. San Rafael, Cuauhtémoc Borough, near the Monumento a la Madre** **Interested candidates who meet the profile should apply via this channel and submit an updated CV.** **Desired Education Level:** Higher education – incomplete **Desired Experience Level:** Expert level **Departmental Function:** Administrative / Secretarial **Industry:** Sports *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69c5b85239000037000d5e3f\&source\=indeed*