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Job Summary: SOC/NOC Engineer for a specialized center focused on monitoring and cybersecurity, managing and operating multiple technologies in a competitive environment. Key Highlights: 1. Professional development and continuous training provided by the manufacturer. 2. A competitive environment and opportunities to apply technical knowledge. 3. Interaction with network administrators and access to secure facilities. SOC/NOC Engineer You are a key member of the CSA (Advanced Security Center), a specialized area responsible for the administration, operation, and maintenance of monitoring and cybersecurity solutions; your support enables business continuity for our business partners. You will work in a competitive environment and deliver an exceptional level of technical assistance, applying knowledge gained from your academic and professional background. Your daily responsibilities include administering, operating, and maintaining multiple cybersecurity technologies (Next-Generation Firewalls, email gateways, centralized device management consoles, web application protection, endpoint protection applications, and detection-and-response applications); additionally, you will operate event correlation systems and sandboxing technologies; networking (Switching, Routing); and network automation (DNS, DHCP, IPAM, DNS Firewall) from leading market vendors such as Fortinet, Palo Alto, Cisco, Infoblox, etc. For security services, you will operate and administer vulnerability discovery, management, and mitigation solutions. You will also operate and administer real-time monitoring applications. Create, track, and successfully close technical support tickets aligned with service-level agreements (SLAs) committed to clients; report daily, weekly, and monthly on SLA compliance. You will interact with network administrators across various locations nationwide and gain access to secure facilities (Data Centers). Training and professional development are critical components of your profile: you will attend courses directly provided by technology vendors to acquire new knowledge; however, above all, you must be self-motivated, eager to learn about emerging technologies, and consistently view each new technology as both a challenge to overcome and a fresh opportunity to expand your skillset. ***This position is NOT for a network administrator or end-user support role. *** General Profile: Cybersecurity professional with experience in monitoring, operations, and incident response within hybrid environments (NOC/SOC). Results-oriented, capable of adapting to a 24x7 shift rotation schedule. Required Technical Knowledge: • Fortinet (65% of the stack): FortiGate (NGFW), FortiAnalyzer, FortiManager, FortiMail, FortiSIEM, FortiSOAR, FortiEDR. • Complementary tools: • Lumu (compromise detection). • Infoblox (DNS Security / DDI). • Palo Alto NGFW (operational level). • PRTG (infrastructure and link monitoring). • SIEM (usage, basic and advanced correlation, event management). • Qualys and Tenable (vulnerability management). • Key protocols and concepts: IPSec, SSL-VPN, SD-WAN, SNMP, Syslog, TCP/IP, DNS, DHCP, secure email. Soft Skills (Mandatory): • Articulation and excellent oral and written communication. • Service-oriented attitude and customer focus. • Analytical ability and critical thinking. • Ability to work under pressure in critical environments. • Teamwork and proactive approach toward continuous improvement. Required Academic Qualifications: • Bachelor’s degree or Engineering degree in Systems, Telecommunications, Cybersecurity, or related fields. • Desirable certifications: NSE 4/5/6 (Fortinet), SOC Analyst (EC-Council, CompTIA CySA+), ITIL Foundations.-Requirements- Minimum Education: Higher Education - Bachelor's Degree 1 year of experience Languages: English Age: Between 25 and 55 years Skills: Problem solving, Mac OS, Networking, Networks, Customer support, Information Technology Driver's License: Class B Willingness to travel: Yes Willingness to relocate: Yes Keywords: engineers, ingeniera, ing, engineer
