Receptionist / Administrative Assistant

Description

Job Summary: We are seeking a friendly, organized, and proactive Receptionist for a veterinary clinic, focused on client service, administrative management, and support to the medical team. Key Highlights: 1. First point of contact with clients, requiring excellent service attitude. 2. Comprehensive management of appointments, medical records, billing, and administrative support. 3. Proficiency in digital platforms and coordination with the medical team. We seek a friendly, organized, and proactive individual to join our veterinary clinic as a Receptionist. As the first point of contact with clients, excellent service attitude, clear communication, and basic administrative skills are required. Responsibilities: * In-person, telephone, and messaging-based communication with clients and suppliers. * Appointment registration and scheduling control for veterinarians. * Patient registration, entry, and discharge within the system. * Service billing, petty cash handling, and daily cash reconciliation. * Organization and archiving of clinical records. * Support in order management, quotations, and goods receipt. * Coordination with internal departments for service and appointment follow-up. * Operation of digital platforms, social media, or WhatsApp Business. * Monitoring of hospitalized patients in coordination with the medical team. Key Knowledge and Attitudes: * Basic proficiency in Microsoft Office suite and administrative systems. * Excellent spelling, writing, and verbal communication skills. * Service-oriented attitude, courteous and professional interaction with clients. * Organizational skills, attention to detail, and ability to handle multiple tasks simultaneously. * Empathy toward animals and their owners. * Confidentiality and responsibility in handling sensitive information. Requirements: * Completed high school diploma or technical administrative degree (preferred). * Minimum 1 year of experience in customer service, medical or veterinary reception. * Excellent personal presentation and interpersonal skills. Employment Type: Full-time Salary: Starting at $2,500.00 per week Application Question(s): * How do you prioritize tasks in a high-workload environment? * What do you value in a workplace? Language: * English (Mandatory) Work Location: On-site employment