**We are seeking a QA Engineer** **Requirements:** * Experience in the quality field, * Basic knowledge of manufactured and received products at the plant. * Knowledge of the quality system. * Proficiency in using measurement equipment and handling non-conforming products. * Mastery of non-conforming material procedures. * Experience in customer service and incident management. * Basic knowledge of statistics, GD&T. * Conversational English. * Excel proficiency. * Problem solving: 8D, 5 Whys, DOE, Shainin / Red-X toolboxes. * Personnel management. * Ability to work in a dynamic environment. * Flexible working hours. **Responsibilities:** * Ensure compliance with all customer-specific quality requirements (CSRs) throughout the product development lifecycle. * Customer service and support. Optimize management of customer portals. * Manage customer complaints and alerts; 8D reports must be closed on time and correctly. * Review and update the control plan to identify process controls. * Manage customer non-quality charges, including containment purchase orders, customer charge approvals, etc. * Manage customer resident personnel regarding payroll and on-site containment activities. * Responsible for ensuring monthly KPI updates for assigned metrics and ensuring year-on-year improvement in external customer complaints. * Manage and maintain Quality Management System (QMS) documentation—including procedures, work instructions, and records—per IATF 16949 requirements. * Coordinate internal and external audits, ensuring compliance with regulatory requirements and customer expectations. * Implement QMS changes based on audit results, customer feedback, and automotive industry standards. **Benefits:** * Full payroll scheme (100%) * Uniforms * Biweekly salary payment * Savings fund: 5% employee contribution + 5% company contribution, paid out in December. * Monthly food allowance: 8% * Transportation routes * Saturdays and Sundays off * Fully subsidized cafeteria and snacks (free) * Vacation bonus: 40% * Vacation entitlement from first day of employment * Financial assistance for marriage, childbirth, and bereavement * 25 days of Christmas bonus (Aguinaldo) * IMSS and Infonavit coverage * Biweekly gasoline allowance for employees with personal vehicles Monday to Friday, 7:30 AM – 7:30 PM Salary negotiable according to experience. Interested candidates may apply via this platform or call 8124660709. Employment type: Full-time Salary: $20,000.00 – $21,000.00 per month Benefits: * Salary increases * Transportation assistance or service * Free parking * Food vouchers Experience: * Quality Engineer: 1 year (required) Language: * English (required) Work location: On-site