Sales Supervisor

Description

Job Summary: The Sales Supervisor is responsible for ensuring achievement of commercial objectives, coordinating and developing the sales team, and guaranteeing operational execution in the field. Key Highlights: 1. Supervise and develop the unionized sales team. 2. Ensure achievement of sales, coverage, and productivity targets. 3. Implement commercial initiatives to drive customer growth and volume. We Are Seeking: Sales Supervisor Function: Operations Reports To: Sales Leader Scope: Local Location: Mérida Terms & Conditions: Full-time · WHO WE ARE Do you want to be part of a company that makes a difference around the world? At Unilever, we have a clear purpose—to make sustainable living commonplace. Through our 400 brands reaching 2.5 billion people every day, our goal is to generate positive social impact globally and locally. PURPOSE OF THE ROLE Unilever is where you can realize your purpose through your work: building a better business and a better world. The Sales Supervisor is responsible for ensuring achievement of commercial objectives in assigned territories by supervising, coordinating, and developing the unionized sales personnel. Guarantee proper operational execution in the field, customer growth, and optimization of freezer usage for ice cream sales, while maintaining quality, safety, and service standards. KEY RESPONSIBILITIES Supervise and support the assigned unionized sales team across 3 territories, ensuring compliance with routes, policies, and operational standards. Ensure achievement of sales, coverage, and productivity targets according to established KPIs. Follow up on operational issues at units and ensure correct field execution (inventories, routes, deliveries, daily indicators). Monitor and optimize the use and performance of ice cream freezers, ensuring product visibility, availability, and proper maintenance. Implement commercial initiatives focused on customer growth, opening new points of sale, and improving sales volume. Ensure correct execution of POP materials, planograms, and display standards. Analyze daily and weekly data to propose actions that drive results. Coach, train, and develop the unionized team to strengthen their sales, service, and operational capabilities. Ensure compliance with internal policies, safety standards, ethics, and union procedures. Coordinate administrative activities: reporting, incident tracking, audit follow-up, and team documentation. WHAT DO YOU NEED TO APPLY FOR THIS POSITION? Experience Education: Completed bachelor’s degree or technical qualification. Experience: 24 years of sales supervision experience, preferably managing unionized personnel. Experience in fast-moving consumer goods, food retail distribution, beverages, ice cream, or retail (desirable). Knowledge: Commercial KPIs, route management, operational indicator handling. Field team management and incident resolution. Ability to interpret commercial and operational data. Skills: Leadership and team management. Effective communication. Results orientation. Decision-making. Negotiation and conflict management. Availability: Monday to Friday, with occasional Saturdays based on operational needs. License and Mobility: Valid driver’s license. Willingness and ability to travel within assigned territories. Purpose & Service – Work with purpose for the benefit of others. Has their own internal compass of purpose that inspires action. Demonstrates humility, understanding that leadership is service to others—both inside and outside Unilever. Believes in and contributes to Unilever’s purpose of making sustainable living commonplace. Personal Mastery – Always brings their best self. Actively develops their own wellbeing and resilience. Possesses emotional intelligence to receive feedback, manage mood and motivation, and generate empathy for others. Sets high standards for themselves. Agility – Constantly curious and courageous. Explores the world around them, continuously learning and developing their skills. Adapts plans and leadership style to meet changing situations with urgency. Learns from the past, envisions the future, and maintains healthy dissatisfaction with the status quo. Business Acumen – Generates value across channels and customers. Creates new opportunities for profitable growth both within the core business and beyond. Drives sustainable growth with purpose, engaging diverse partners across the entire system for change. Brings the outside in, encouraging experimentation and intelligent risk-taking. Talent Catalyst – Develops and magnifies people’s potential. Creates an inclusive environment, empowering everyone to bring their best selves. Invests in people: trains individuals and teams to reach their full potential. Inspires powerful teamwork and collaboration, connecting people to achieve better outcomes. Consumer Love – Creates better futures for our consumers, every day. Champions the consumer voice in everything we do, always. Invests time both internally and externally to understand consumer needs. Regardless of role, always seeks better ways to serve consumers. Passion for High Performance – Inspires the energy needed to win and grow. Generates intensity and focus to motivate people to deliver rapid results. Thinks like an owner and uses data and knowledge to make decisions. Takes personal accountability and ownership for execution and results.-Requirements- Minimum Education: Higher Education – Bachelor’s Degree 2 years of experience Age: 30 years and above Driver’s Licenses: A Keywords: resident, supervisor, assistant manager, coordinator, manager, account manager, captain, cambaceo, sales