Customer Service Representative

Description

Job Summary: We are seeking a bilingual Customer Service Representative focused on the Healthcare sector, with a strong service orientation and commitment to compliance and confidentiality. Key Highlights: 1. Direct interaction with customers, providing high-quality service 2. Job stability at a growing company 3. A professional environment and development opportunities in healthcare Position: **Healthcare Customer Service Representative** **Location:** Mérida, Yucatán **Work Mode:** Onsite **Employment Type:** Full-time About the Position We are looking for a **Customer Service Representative** focused on the **Healthcare** sector, with a strong service orientation and excellent English proficiency. The role requires direct customer interaction, delivery of high-quality service, and strict adherence to compliance and confidentiality standards. Requirements * **1+ year of experience** in Customer Service or Sales within a **BPO or Call Center** * **English level C1 or higher** (mandatory) * **Residency in Mérida, Yucatán** * Availability for **onsite work** * **Full-time availability** and schedule flexibility Plus (Desirable) * Experience handling **inbound/outbound calls** * Knowledge or experience managing **compliance requirements** in regulated environments * Prior experience with **Healthcare accounts** We Offer * **Competitive salary (above market rate)** * Job stability at a growing company * A professional, quality-focused environment * Development opportunities in the healthcare sector **Interested?** Apply by submitting your updated CV and join a team dedicated to delivering exceptional service. \#Marketing26MX Job Type: Full\-time Application Question(s): * Do you have advanced English (C1+) both spoken and written? * How many years of customer service experience do you have, and how many of those were in the healthcare sector? Work Location: In person