Resident Support Assistant

Description

Position Summary: Provide administrative support and assistance to residents, coordinating with departments and maintaining condominium information. Key Responsibilities: 1. Comprehensive resident support (in-person, phone calls, emails, WhatsApp) 2. Effective coordination and dissemination of announcements 3. Request management and pending item tracking Provide administrative support and assistance to residents, ensuring proper follow-up on their requests and coordination with various departments, as well as keeping relevant condominium information up to date. Education: Completed or incomplete bachelor's degree Experience: One year in customer service or administrative roles. Schedule: Monday to Friday, 9:00 AM to 6:00 PM Responsibilities: Provide resident support in person, via phone calls, emails, and WhatsApp Draft and disseminate various announcements Welcome new property owners Track pending items in the logbook Follow up on requests for various documents (e.g., pet control, leasing, moving, etc.) Prepare reports We offer: Monthly salary: $10,400 MXN Statutory benefits Grocery vouchers Savings fund Staff transportation. -Requirements- Minimum education: Higher education – Bachelor's degree One year of experience Keywords: assistant, helper, auxiliary, aide, care, supervisor, sub-manager, coordinator, manager, captain