QA Engineer - Sr

Description

Job Summary: We are seeking a QA Engineer (Automation) responsible for ensuring product confidence through automation, testing strategy, and quality oversight in every sprint. Key Highlights: 1. Design, maintain, and scale automated test suites (UI/API). 2. Define risk-based testing strategies for automation and manual testing. 3. Integrate and optimize tests in CI/CD pipelines using GitHub Actions. Welcome to The Palace Company! The Palace Company stands out in the luxury hospitality sector by delivering unparalleled experiences through our exclusive hotels, resorts, and vacation clubs worldwide. Driven by a deep passion for service, we are committed to creating unforgettable moments for our guests — each thoughtfully crafted with care and sophistication. With a legacy spanning over 40 years, we are pioneers in crafting luxury vacations, redefining industry standards. Our presence spans Mexico, Jamaica, Italy, and the Maldives, encompassing 17 world-class hotels, a food production facility, an exclusive vacation club — Palace Elite, an in-house digital agency, and three corporate offices. Additionally, we operate five strategic divisions: Operations, Technology & Product, Commercial, Real Estate, and Finance & Administration. With over 14,000 dedicated and passionate team members committed to delivering excellence, we take pride in upholding superior quality across every facet of our work — consistently exceeding the expectations of those who trust us. Technology & Product: Within The Palace Company’s Technology & Product division, we serve as a strategic partner to all departments, working holistically to attract and retain our customers. Our technology solutions are conceived, designed, and developed by multidisciplinary, highly skilled, and empowered teams — constantly exploring, experimenting, and iterating to deliver optimal responses to our customers’ needs. This innovative approach is backed by best-in-class technological infrastructure, enabling us to execute operations efficiently and excellently — ensuring every process and service meets the highest quality standards. Your Opportunity: “QA Engineer (Automation)” You will ensure that every change deployed to production does so confidently: with meaningful automated coverage, early risk identification, and a quality strategy that supports the team throughout each sprint. Your mission is simple to state but challenging to execute: make the product reliable, fast, and consistent — without friction for the team. Responsibilities: • Automation by default: design, maintain, and scale automated test suites (UI/API) for your squad’s product. • Risk-based testing strategy: determine what to automate, what to test manually, what to monitor, and what to block (not everything is tested the same way). • BDD without theater: write clear and useful Gherkin scenarios (that truly document behavior and detect regressions). • Framework ownership: operate and enhance the automation framework using our tech stack: Gradle + SerenityBDD + SerenityRest + Screenplay + Cucumber + Java. • CI/CD without excuses: integrate and optimize tests in GitHub Actions (parallelization, stability, execution time, reporting, flakiness). • Quality from refinement: participate in grooming/refinement sessions to clarify acceptance criteria, edge cases, dependencies, and risks before development begins. • Debug & triage: investigate failures (product vs. test), isolate root causes, and collaborate with the team to implement fixes. • Quality metrics: propose and track key indicators such as flakiness rate, journey coverage, defect leakage, CI feedback time, etc. • Evidence-based release gating: approve or reject releases based on data — not intuition. Requirements: • 4+ years of QA experience in software engineering teams (ideally web + APIs). • Strong hands-on experience with Java-based test automation. • Experience with Cucumber + Gherkin (real-world BDD: maintainable, readable, purpose-driven scenarios). • Experience with API testing (SerenityRest preferred; equivalent alternatives accepted). • Experience with CI/CD pipelines for automated test execution (GitHub Actions preferred). • Proficiency with Git and collaborative development practices (PRs, code reviews, branching strategies). Plus (gives you an edge): • Experience with the Screenplay pattern and/or SerenityBDD. • Experience reducing flaky tests and improving pipeline performance. • Knowledge of sound test architecture practices (layering, data strategy, test isolation, mocks vs. integration). • Experience embedded within end-to-end product squads. Work Style & Culture: • Ownership: you don’t wait for instructions to improve quality — you spot risks and act decisively. • Automation mindset: if something repeats, you automate it — or eliminate it. • Engineering judgment: you prioritize impact and stability over “more tests for the sake of more tests”. • Direct communication: you confidently say “this shouldn’t ship” — backed by reasoning and evidence. • Genuine collaboration: you work side-by-side with developers and PMs; QA is not a silo. • High bar: you care deeply about detail — and fragility bothers you. 100% On-site Dive into the Exclusive Mundo Palace Benefits at The Palace Company Exclusive benefits: Major Medical Expense Insurance, Life Insurance, Savings Fund, Grocery Vouchers, Home & Auto Insurance, and Year-End Bonus. Competitive salary Palace Contigo and Fundación Palace: Designed to comprehensively support your physical, emotional, and financial well-being through our programs — plus access to over 100 establishments offering special discounts for you and your family. Join us and become part of this success story!. -Requirements- Minimum education: Upper secondary education – Professional Degree 5 years of experience Willingness to relocate: Yes People with disabilities: Yes Keywords: quality, quality, qa, engineer, engineers, engineer, ing, engineer, senior, sr