Sales Support Executive

Description

Job Summary: We are seeking an Internal Sales Executive to convert and maximize commercial opportunities, ensuring effective follow-up, organization, and sales closure. Key Highlights: 1. Central role in maximizing commercial opportunities 2. Focus on effective sales follow-up and closing without field sales 3. Coordination with internal departments and promotion of repeat purchases and cross-selling Internal Sales Executive (Lead Follow-up and Closing) Mérida, Yucatán Job Objective Convert and maximize the company-generated commercial opportunities, ensuring timely follow-up, proper information organization, and effective sales closure. Here, you do not need to go out to sell: you must ensure no lead is lost and every lead is closed. Key Responsibilities Follow-up and Closing (CORE) Immediately follow up on leads (social media, AI, Google, referrals, office) Qualify prospects Prepare and follow up on quotations Close sales via digital channels or in-office Record activities in CRM or Excel Prioritize leads with the highest probability of closure Commercial Control Manage and update the database Daily reporting on leads, follow-up, and closures Measure conversion rate per channel Monitor sales pipeline Customer Service and After-sales Follow up with active customers Coordinate with internal departments Promote repeat purchases and cross-selling Ensure customer satisfaction Sales Operations Support in invoicing and collections Administrative follow-up of sales Manage commercial schedule and the director’s calendar Ideal Profile Experience: 1–3 years in internal sales, customer service, or commercial support Experience in: Lead follow-up Quotations Sales closing CRM or Excel usage Education: Bachelor’s degree in Business Administration, Marketing, Public Relations, or related field (in progress or completed) Knowledge: Intermediate Excel (filters, tracking, formulas) CRM or digital tools Social media management Clear written communication Key Performance Indicators (KPIs) Lead response time Effective follow-up Conversion rate Sales generated Repeat purchase / reactivation Order and control Compensation Package Base salary: $12,000 net monthly Commission: 1.5% on personal sales Repeat purchase bonus: 3% Monthly performance bonus up to $2,100 Working Hours Monday–Friday: 8:00 AM–6:00 PM Saturday: 8:00 AM–2:00 PM Benefits Statutory benefits: IMSS, vacation, vacation bonus, year-end bonus (aguinaldo), INFONAVIT Bonuses Uniforms Assigned phone Employment Contract Probation period: 45 days Indefinite-term contract thereafter If you are an organized person with consistent follow-up and a strong focus on sales closing, this position is for you.-Requirements- Minimum education: Higher education – Bachelor’s degree 3 years of experience Languages: Spanish Keywords: executive, management, governance, regency, executive, managing, ejecutivo, support, apoyo, soporte, cambaceo, sales