Are you looking for your first professional opportunity in the IT field? This position is ideal for recent graduates who wish to gain hands-on experience in field-based technical support. **Location:** Coverage in Mexico City (CDMX) and State of Mexico (100% on-site work). Preference given to candidates residing in the central area of CDMX: **Cuauhtémoc, Benito Juárez, Álvaro Obregón, or Coyoacán.** **Required Profile:** * Bachelor’s degree or engineering degree in Systems, Computer Science, or related field. * Recent graduate or prior experience in professional internships or social service in technical support. **Key Responsibilities:** * Handling incidents involving computers, printers, network points, and peripherals. * Performing preventive and corrective maintenance on hardware and software. * Installing and configuring operating systems, applications, and technological devices. **Work Schedule:** * Monday to Friday, 8:30 AM to 6:30 PM. * Saturday on-call shifts from 8:30 AM to 2:00 PM. **We Offer:** * Monthly gross salary of **$11,300 MXN**. * Weekly per diem allowance. * Statutory benefits. * Fully paid training. * Work tools and mobile phone. * **50%** educational discount. Employment Type: Full-time Salary: $9,400.00 – $11,300.00 MXN per month Benefits: * Employee discount * Discounts and preferential pricing * Option for indefinite-term contract * Restaurant vouchers Work Location: On-site