Job Summary: Capital Humano Laguna seeks an IT Systems Supervisor to ensure operational continuity of the technological infrastructure, providing efficient support and protecting information. Key Responsibilities: 1. Supervise technological infrastructure and coordinate the support team. 2. Perform preventive and corrective maintenance of computer equipment. 3. Administer networks, cybersecurity, and information backups. **Capital Humano Laguna is seeking an IT Systems Supervisor in Monclova, Coahuila de Zaragoza** ------------------------------------------------------------------------------------------- **Functional Competencies (Technical and Administrative):** * Knowledge of preventive and corrective maintenance of computer equipment * Hardware diagnosis and repair * Installation, configuration, and updating of operating systems * Network administration and maintenance * Configuration of network devices and connectivity * User management, permissions, and cybersecurity * Installation and administration of enterprise software and licenses * Information backup and data recovery * Knowledge of basic cybersecurity * Monitoring of technological infrastructure and incident resolution * Server management * Documentation of processes and technological assets **Soft Skills:** * Leadership and technical team supervision * Analytical thinking and problem solving * Organization and time management * Effective communication with non-technical users * Service-oriented attitude * Proactivity and initiative * Decision making **Main Functions and Requirements:** * Supervise the proper operation of the company’s technological infrastructure. * Perform preventive and corrective maintenance of computer equipment. * Diagnose and resolve hardware and software failures. * Install, configure, and update operating systems and applications. * Administer internal networks, ensuring connectivity and service stability. * Configure and maintain network devices. * Manage access, users, and permissions in internal systems. * Implement cybersecurity measures and data protection. * Perform periodic backups of critical information. * Provide technical support to internal company users. * Coordinate the technical support team and assign tasks. * Maintain inventory control of equipment and technological assets. * Document incidents, solutions, and systems department processes. **Job Objectives:** Ensure operational continuity of the company’s systems and technological infrastructure, guaranteeing proper functioning of networks, equipment, and software. Provide efficient user support, minimize downtime, and protect information through sound cybersecurity practices, contributing to the achievement of organizational objectives. **Desired Education Level:** Higher education \- degree holder **Desired Experience Level:** Expert level **Departmental Function:** Technology / Internet **Industry:** Manufacturing, Consumer Goods *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69d3efb06a00003900aab92c\&source\=indeed