Description
*This job posting comes from the Talenteca.com job board*
### **Job opening at TRASINMEX S.A. DE C.V. in La Joya Ixtacala \- Tlalnepantla de Baz, State of Mexico**
**About the company**
We aim to meet our customers’ needs by offering products and services that exceed their expectations, generating value for the organization and developing our team members.
**Job requirements**
* Education: High school diploma, technical degree, or incomplete bachelor’s degree.
* Availability of time
* Prior experience working at an automotive agency is desirable
* Proficiency in Excel
**Job responsibilities**
* Provide personalized and appropriate customer service, including taking messages and/or routing them to the relevant staff member or department.
* Operate the switchboard as a work tool to connect calls to salespeople outside the office who need to be located by customers, or to route calls within the agency.
* Ensure the showroom is maintained in optimal condition for receiving customers (waiting area, cafeteria, restrooms, etc.).
* Administer customer satisfaction surveys and any other surveys required by the plant, generating useful and valuable information for various controls, measurements, and continuous brand improvement.
* Manage cafeteria inventory
* Provide cafeteria service to customers while they wait to be served, delivering personalized attention.
* Support and contribute to all activities inherent to the department to achieve departmental, dealership, corporate, and plant objectives, as well as all activities derived from Plant Certification.
**Compensation and additional benefits**
* Base salary
* Statutory benefits
* Schedule: Monday to Friday, 9 AM to 6 PM; Saturdays, 9 AM to 2 PM
**Desired education level:**
Upper Secondary Education
**Desired experience level:**
Mid-level
**Departmental function:**
Administrative / Secretarial
**Industry:**
Automotive
**Skills:**
* Customer service
* Administrative tasks
* Willingness to assist
*This job posting comes from the Talenteca.com job board:*
*https://www.talenteca.com/anuncio?j\_id\=68f927663f00003300599e5a\&source\=indeed*