**Additional Information** **Job Number**26208300 **Job Category**Spa **Location**Almare a Luxury Collection Resort Isla Mujeres All\-Inclusive, Carretera Garrafon Vista Alegre, Isla Mujeres, Quintana Roo, Mexico, 77400 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Schedule services for individuals and large groups using the spa or salon reservation software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservation and cancellation list throughout the day, notify service providers of last\-minute changes, and resolve scheduling issues as needed in coordination with the supervisor or manager. Register guests upon arrival for their appointment, confirm first and last name, and provide general spa orientation upon arrival. Promote and sell spa or salon services. Obtain assigned cash drawer and ensure accuracy of funds, obtain necessary change for expected transaction volume, and maintain the security of the cash drawer at all times. Process guest payments for spa or salon services and obtain payment authorization as required. Accept and record cash tips for employees. Balance, scan, and deliver receipts to Accounting. Notify Engineering of maintenance and repair needs. Report accidents, injuries, and unsafe working conditions to management. Comply with all company policies and procedures; ensure uniform and personal appearance are neat and professional; maintain confidentiality of proprietary information; and protect company assets. Greet and acknowledge all guests according to company standards; anticipate and fulfill guest service needs; thank guests with genuine appreciation; assist guests with disabilities. Communicate with others using clear and professional language; answer telephones using proper protocol. Cultivate and maintain positive working relationships with others. Adhere to quality assurance expectations and standards. Stand, sit, or walk for extended periods of time. Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors. DESIRED QUALIFICATIONS Education: High school diploma or equivalent General Educational Development (GED) certificate. (General Educational Development, GED). Related work experience: Less than 1 year of related work experience. Supervisory experience: Supervisory experience is not required. License or certification: None *At Marriott International, we are committed to providing equal opportunities, ensuring everyone feels welcome, and facilitating access to employment opportunities. We actively foster an environment where the diverse backgrounds of our associates are valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non\-discrimination on the basis of disability, veteran status, or any other characteristic protected by applicable law.* The Luxury Collection Hotels \& Resorts, with more than 120 hotels in over 35 countries, offers authentic experiences that evoke lasting, treasured memories. Our more than 100 years of expertise—beginning in 1906 under the Italian CIGA brand (a collection of Europe’s most renowned and iconic hotels)—serves as a solid foundation as we evolve to exceed the expectations of luxury travelers. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its location—a portal to the destination’s charms and cultural treasures. If you appreciate evocative storytelling, feel passion and interest in this destination’s heritage, and desire to deliver genuine, personalized hospitality that anticipates guests’ needs, we invite you to join our journey. By joining The Luxury Collection, you become part of Marriott International’s portfolio of brands. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part of** an incredible global team, and **you’ll become** the best version of yourself.