MacStore Dila Technical Support

Description

Job Summary: We are seeking a technician passionate about technology and customer service to repair computing and telecommunications equipment, providing personalized support and assistance to Apple users. Key Highlights: 1. Opportunity to work with Apple products as the #1 distributor in Mexico. 2. Professional development and job stability in a technology-driven environment. 3. Apple Certified Macintosh Technician certification. TECHNICIAN FOR COMPUTING AND TELECOMMUNICATIONS EQUIPMENT REPAIR Branch: MacStore La Ceiba At MacStore, Mexico's #1 Apple product distributor, we are looking for talent passionate about technology and customer service to join our team. Required Profile Completed high school or technical degree. Minimum 1 year of experience in computing and telecommunications equipment repair. Strong interest in customer service and support. Residence near the work location. Responsibilities Provide first- and second-level technical support to Apple users. Deliver personalized customer service and issue resolution. Follow up on completed services. Promote and sell additional services. Meet established metrics and performance indicators. We Offer Base monthly salary: $9,900.00 gross. Apple Certified Macintosh Technician certification. Benefits and perks exceeding legal requirements. Monthly food vouchers: $350. Monthly face-to-face life bonus: $1,000. Profit-sharing (approx. 3 months). Salary increase at the fourth month. Life insurance. Savings fund. Attendance bonus: 12.5% of gross salary (upon permanent hiring). Commissions of 9% to 20% on services performed. Bonus for meeting performance indicators. 100% IMSS contributions. Direct and indefinite employment contract. Job stability and professional development. Schedule Rotating schedule from Monday to Sunday with one weekday off. Shifts: 11:00 a.m. to 8:00 p.m. 12:00 p.m. to 9:00 p.m. If you meet the profile and wish to join MacStore, apply through this channel and we will contact you shortly.-Requirements- Minimum education: Upper secondary education - Professional Education 1 year of experience Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist