Establish strategic alliances with public or private sector institutions to promote the activities carried out by "**Banco de Sangre**" and "**Laboratorio**", with the objective of increasing the donor base, healthcare users, and clients. Likewise, coordinate, promote, and execute outreach campaigns, ensuring effective donor recruitment and increasing demand for "**CIA**" services, meeting established targets and providing support in logistics and follow-up of processes requested by "Administrative Units". **I. SPECIFIC DESCRIPTION OF ACTIVITIES / RESPONSIBILITIES:** · Maintain effective communication with public and private institutions. · Inform the Administrative Management about service complaints. · Review and respond to institutional emails related to their activities. · Make calls or draft emails when requested by other areas of CIA. · Ensure sufficient voluntary donors are available to meet the Blood Bank's demand. · Identify, attract, and retain voluntary, altruistic, and repeat donors. · Coordinate donation and sampling campaigns with other institutions. · Maintain partnerships with organizations to encourage donation. · Guarantee dignified and confidential treatment of donors. · Promote laboratory and Blood Bank services in hospitals, clinics, and companies. · Conduct external visits to institutions to offer CIA services. · Represent CIA at fairs, health events, and institutional presentations. · Deliver necessary supplies or materials for services. · Provide efficient, personalized, and courteous service to users, suppliers, and staff. · Contribute to continuous improvement and compliance with institutional standards. · Prepare laboratory and Blood Bank reports. · Report activities in writing or digitally to administrative units. · Participate in the development of procedure manuals. · Resolve issues related to the position before they reach the Administrative Management. Other Functions * Perform any other function related to the position or assigned as required by the department. Job type: Full-time Salary: $10,309.59 - $16,000.00 per month Work Location: On-site employment