Leading telecommunications company Totalplay is hiring Quality Analyst (**Field Support**) * **Requirements:** * Knowledge of fiber optics * Basic tool handling skills * Valid driver's license * Experience working at heights * Flexible availability * Field work experience * Clear and effective communication * Education: Engineer - Technical Degree or Incomplete Degree. **Responsibilities:** * Conduct quality inspections on installations and supports carried out. * Analyze deviations or observations detected in the field. * Propose improvement plans to eliminate identified deviations. * Generate reports of reported evidence, as well as maintain statistics on quality levels. * Assist installation crews in clarifying doubts regarding installation processes, regulations, etc. * Collaborate with the training department by identifying training needs for installation and support staff. * Report deficiencies found related to other departments. * Detect improper use of materials in the field. * Verify that personnel properly use materials and work tools. * Conduct monthly vehicle and tool audits for support and installation teams, including internal staff and distributors. **We offer** * Biweekly salary * Vehicle assignment * Sunday rest * Statutory benefits * Life insurance * Internet service discount