**Requirements**: \- Minimum education: Completed high school. \- Experience: 6 months to 1 year in customer service, call centers, or sales (preferred). \- Proficiency in computer use and basic software (Office, email). \- Familiarity with Google Sheets. **Responsibilities**: 1\. Answer customer calls and messages to resolve inquiries, requests, and complaints. 2\. Record information in our customer management system. 3\. Collaborate with other departments to follow up on specific cases and/or requests. 4\. Promote customer satisfaction and loyalty through proactive service. **Additional Benefits and Perks** \- Remote work (home office) with 3 weeks of in-person training. \- Monthly salary: $10,000.00 \- Rotating work schedule Employment type: Indefinite-term position Salary: $10,000.00 per month Benefits: * Option for indefinite-term contract * Work from home Work location: Remote hybrid in Puebla, Pue.