Coordinates action plans to improve IWOS indicator trends. Coordinates the development of Supervisor Checklists. Directs the fulfillment of responsibilities for operational roles. Solves customer complaints and provides corrective actions. Coordinates the implementation of strategies according to the organization's context. Ensures and supervises product traceability through labeling and report completion. Communicates organizational leadership design based on results. Develops, prints WIs, and provides 7-step training. Leads the design of operational communication strategies. Manages and supervises the effectiveness of project start-ups and closures. Promotes and supervises customer focus and guides satisfaction efforts. Coordinates process audits and manages outcomes. Communicates the quality policy, culture, and philosophy of the Group. Keeps customers informed of project statuses. Develops and supervises customer requirements through RFQs. Monitors ERP evidence and information from their Leaders. Coordinates commercial plans focused on referral sales. Conducts courtesy visits and manages outcomes. Coordinates and supervises area layout. Supervises compliance with Dock Audits. Develops, analyzes, and provides feedback on skill matrices. Manages procurement of material and tool requisitions. Job type: Full-time Salary: $20,000.00 - $22,000.00 per month Work location: On-site employment