Overview: Serve as a liaison for quality\-related matters between internal and external clients to support daily productivity. Job Description: * Ensure timely and accurate submission of reports * Control of all units held in area X in NVS and NPPS * Management of area X * Supervision of the Quality Inspectors team * Provide attention and follow\-up to the unit shipping process through the Rail Quality team * Maintain constant communication with the client representative regarding quality matters * Strict follow\-up on instructions from the client representative * Problem\-solving during shipments related to quality issues * Promote employee development through appropriate training activities to enhance skills and competencies * Evaluate team members and foster the development of new skills to support their growth within the company * Decide work schedules for the team * Delegate responsibilities to the team and review the proper performance of employees * Supervise that the client’s operational instructions are properly analyzed and executed in terms of quality * Manage payroll, schedules, and activities of quality inspectors * Oversee VPQA audit administration * Report inspection results to the client through quality reports * Assign daily tasks to the team * Review the issuance and reception of information handled by the team * Recommend alternatives in operational processes to increase productivity and ensure safe work practices * Plan staff training related to delegated tasks * Develop an action plan to encourage teamwork among staff * Provide attention and follow\-up to open points from completed audits * Assign and supervise the activities carried out by the analyst * Monitor the completion of WWS KPIs * Create, review, and update SOPs for the quality area Job Requirements: **Education:** Industrial Engineering, Bachelor's Degree in Business Administration / commercial or related field, with degree completed.**Knowledge:** Administrative IT, familiarity with information technologies, NPPS, NVS, BLS.**Experience:** Knowledge of automotive quality, personnel management, customer\-focused approach and resource administration, results\-based planning, direct communication with clients, problem\-solving.**Required Language:** Intermediate English (able to hold a conversation).**Availability to Travel:** Yes, if necessary. Pay Type : Salary