Server

Description

Position Summary: We are seeking Guest Service Experts to create memorable experiences, deliver exceptional service, and uphold high quality standards. Key Highlights: 1. Create unique and memorable experiences for guests. 2. Offer a comprehensive range of guest-centric services. 3. Maintain high standards of quality and professional appearance. **Additional Information** **Job Number**26059487 **Job Category**Food and Beverage \& Culinary **Location**AC Hotel By Marriott San Luis Potosi, Prolongacion Sierra Leona 810, San Luis Potosi, San Luis Potosi, Mexico, 78294 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Our work goes beyond simply serving food at a table for guests to enjoy until they request the check. In addition to that, we aim to create an experience that is both memorable and unique (beyond just food and beverage). Our Guest Service Experts proactively offer a full suite of services designed to enhance the guest experience. Whether setting tables, communicating with the kitchen, interacting with and serving guests, or cleaning work and storage areas, Guest Service Experts ensure every transaction becomes part of the guest experience. Regardless of their specific role, there are several fundamentals critical to success (creating a safe workplace, following company guidelines and procedures, maintaining quality standards, and ensuring professional uniform, personal appearance, and communication). Guest Service Experts are constantly on the move (standing, sitting, walking for extended periods, navigating sloped, uneven, and sometimes slippery surfaces), reviewing menus (reading and verifying information), and performing various tasks (moving, lifting, carrying, pushing, and placing objects weighing less than 50 pounds unassisted; reaching overhead and bending down; performing movements requiring knee bending, twisting, stretching, and stooping). It is essential that Guest Service Experts consistently perform these tasks (and other reasonable tasks as assigned) to ensure guest satisfaction and smooth hotel operations. DESIRABLE QUALIFICATIONS Education: High school diploma or equivalent General Educational Development (GED) certificate. Work Experience: Less than 1 year of related work experience. Supervisory Experience: No supervisory experience required. License or Certification: None *At Marriott International, we are committed to providing equal opportunities, fostering inclusivity, and facilitating access to employment opportunities. We actively promote an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or any other characteristic protected by applicable law.* At AC Hotels, we believe attention to detail is the most generous form of hospitality we can offer. Whether it’s the art of serving a drink or the elegantly designed ambiance, AC Hotels family members believe that if we have time to do something, we also have time to do it exceptionally well. Guests recognize and appreciate AC Hotels’ thoughtful design and the detail-oriented nature of our family members. If you seek authentic hospitality, AC Hotels offers the ideal environment. Our family members possess a global mindset and passion for details. Additionally, they hold an innate curiosity to learn and try new things. Family members who stay current on trends in art, technology, or design wish to share them with guests and others. Our family members strive to delight others and continuously ask how they can improve the service experience. If this resonates with you, we invite you to explore employment opportunities with AC Hotels. By joining AC Hotels, you join a portfolio of brands under Marriott International. **You will be** where you can do your best work, **you will begin** fulfilling your purpose, **you will be part** of an incredible global team, and **you will become** your best self.