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Technical Support / Infrastructure
$MXN 6,000-8,000/month
Indeed
Full-time
Onsite
No experience limit
No degree limit
S. Victoria 225, Nuevo León, 67202 Guadalupe, N.L., Mexico
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Description

Responsible for providing comprehensive technical support to computer equipment, multifunction devices, and network, ensuring their proper operation through preventive and corrective maintenance. Must be able to diagnose failures, perform operating system reinstallation, Acronis backups, structured cabling, and completion of technical reports, maintaining high service standards and compliance. **Main Responsibilities** * Installation, configuration, and updating of **operating systems (Windows, Linux, etc.)**. * **Use of Acronis** for system image backup, cloning, and restoration. * Execution of **preventive and corrective maintenance** on computers and multifunction devices. * Failure diagnosis using a **multimeter** and technical tools. * Implementation and interpretation of **structured cabling (voice and data)**. * Recording and **completion of technical reports and service logs**. * **Escalation of incidents** according to established procedures. * **User support** and on-site or remote assistance. * Meeting response time requirements and **working under pressure**. **Requirements** * Technical degree or engineering in computer science, electronics, or related field. * Minimum of **1 to 2 years** of experience in a similar position. * Solid knowledge in: * Windows and Linux operating systems. * Backup tools (Acronis). * Structured cabling. * Use of multimeter and diagnostic tools. * Maintenance of multifunction devices and PCs. * Valid driver's license (preferred). **Skills and Competencies** * **Analytical and diagnostic ability.** * **Stress management and ability to work under pressure.** * **Responsibility and punctuality.** * **Effective communication and teamwork.** * **Organization and documentation of activities.** **We Offer** * Competitive salary. * Statutory benefits. * Continuous training. * Opportunities for professional growth. Job type: Full-time Salary: $6,000.00 - $8,000.00 per month Benefits: * Option for indefinite contract Workplace: On-site employment

Source:  indeed View original post
Juan García
Indeed · HR

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