Job Summary: TRESGUERRAS LOGISTICS is seeking a Customer Service Executive to manage client communication and requirements within the logistics industry. Key Highlights: 1. Customer service in the logistics sector 2. Management of customer requirements and solutions 3. Maintenance of information on goods in transit **TRESGUERRAS LOGISTICS IS SEEKING:** **CUSTOMER SERVICE EXECUTIVE (LOGISTICS)** ***Requirements:*** Experience: Minimum 1 year in service roles (logistics industry) Education: Completed bachelor's degree ***Main Activities and/or Responsibilities:*** * Keep customers (shipper and consignee) informed about the status and delivery of their goods in transit. * Relay all customer requirements to the operations and/or traffic department. * Prepare data for KPIs. * Prepare data for service billing. * Follow up on customer requirements. * Coordinate order fulfillment and customer orders with other departments. * Provide alternative solutions to customers. * Support account executives during absences. **BENEFITS:** * Savings Fund (9%) * Savings Box (5%) * Grocery vouchers (10%) * Social Security Probationary salary: $12,000; Permanent salary: $12,500 **WORK SCHEDULE:** *Monday to Friday, 8:00 AM to 5:00 PM; Saturdays, 8:00 AM to 2:00 PM.* ***WORK LOCATION: IGNACIO SEPULVEDA STREET #207, UNIT 113, KALOS ENCARNACION PARK, LA ENCARNACION NEIGHBORHOOD, APODACA, NUEVO LEON.*** Salary: $12,000.00 - $12,500.00 per month Benefits: * Savings Box * Option for indefinite-term contract * Grocery vouchers Workplace: On-site employment
Juan García
Indeed · HR
Juan García
Indeed · HR
