Involves providing administrative support to a team of professional-level employees and their manager in ground, ramp, and/or entry locations, ensuring the most effective use of time and effort. **Job Overview:** Under general supervision, performs the following activities: * Maintain up-to-date knowledge of the country’s current customs regulations and laws related to customs clearance; respond to any internal or external inquiries regarding appropriate processes and/or payments; and provide guidance to junior staff as appropriate. * Analyze and research customs regulations to ensure FedEx’s compliance with changes in tariffs and inspection requirements. * Coordinate resolution of issues related to customs documentation, tariffs, or penalties to expedite the movement of packages/documents through customs. * Ensure that customs duties and taxes are paid promptly and accurately to avoid penalties or sanctions for the Company and/or the customer. * Collaborate with customs agency personnel, FedEx air cargo agents, and operations staff to facilitate timely customs inspection of imported and exported packages and ensure prompt customs clearance. * Assist the manager in delivering customs training to local staff. Primary responsibilities are those tasks that are most important or performed most frequently; however, you may be required to perform other assigned tasks. **Requirements:** **Education Level:** * Bachelor’s degree in International Business, Customs, or equivalent. * Minimum five (5) years of work experience in a customs environment handling various types of international cargo is required. * Proficiency in English (TOEIC score of 450). **Experience:** * In-depth knowledge of the country’s customs service regulations and legislation governing import and export clearance is required. **Required Skills:** * Strong planning skills * Analytical ability * Communication skills * Computer literacy * Proficiency in Microsoft Office and PC usage If you are interested in applying, please upload a single PDF file containing the following documents: 1. Updated resume 2. Letter of intent 3. Valid TOEIC test score report showing a minimum score of 450 **Note:** The TOEIC test result is valid for two (2) years from the test date. This file must be uploaded into the Workday system in the field designated for the resume. Important: Per LAC People Manual Policy 4-15, Career Opportunity: “Failure by an employee to provide complete information clearly demonstrating whether they meet the qualifications required for the advertised position may result in disqualification.” ️ Bulletin validity period: December 5–11, 2025. FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator, and one of the world’s most admired and respected companies. FedEx is consistently named among the world’s most valuable and admired brands. Some of our recent awards include: * 2020 Fortune’s World’s Most Admired Companies (14th) * 2019 Fortune’s Best Places to Work (15th) * 2019 Forbes’s One of the “Best Employers for Diversity” * 2020 FedEx LAC included in GPTW’s Best Workplaces in Latin America Ranking (24th) * 2021 FedEx Mexico included in the GPTW Ranking for the 18th consecutive year * 2020 FedEx Mexico received the CEMEFI Certification for the 13th consecutive year, endorsing FedEx as a socially responsible company * 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy aimed at improving energy efficiency in the ground transportation sector by reducing fuel consumption and greenhouse gas emissions. * 2019 FedEx Uruguay selected by GPTW among the top 5 companies to work for.