Description
Job Summary:
Manage credit risk by evaluating customer solvency, ensuring timely accounts receivable recovery, and proposing preventive actions.
Key Highlights:
1. Manage payment and accounts receivable recovery.
2. Identify non-compliance risks and propose recovery strategies.
3. Coordinate invoice follow-up and provide support to the commercial department.
**Job Objective:** Manage credit risk by evaluating customer solvency to minimize delinquency while ensuring timely recovery of the accounts receivable portfolio.
**Main Responsibilities:**
* Effectively manage payment recovery and notify the collections and billing coordination team of its status.
* Identify non-compliance risks and propose preventive actions.
* Propose strategies for recovering overdue accounts.
* Prepare, as required by the immediate supervisor, a report on accounts and incoming payments.
* Validate deposits, transfers, and payment applications.
* Update databases and payment records.
* Follow up on accounts receivable and overdue invoices.
* Perform accounts receivable reconciliation.
* Review accounts receivable invoices on customer portals and submit corresponding reports.
* Notify the immediate supervisor, if necessary, regarding the issuance of credit memos, including appropriate justification.
* Record and review payment complements and credit memos on customer portals and follow up until acceptance.
* Coordinate with the immediate supervisor on invoice and documentation follow-up to ensure timely invoice collection.
* Provide the immediate supervisor with a payment report for settled invoices so they may follow up accordingly with the company’s accounting department.
* Support the company’s commercial department needs (e.g., discounts, credit memos, returns, accounts receivable statements, and other business-related matters).
* Inform the immediate supervisor of commercial department needs to ensure effective support.
**Knowledge and Skills:**
* Sense of responsibility
* Attention to detail
* Teamwork
* Strong verbal and written communication skills
* Proficiency in Windows, Office, and Internet environments
* Knowledge of invoicing
* Familiarity with the SAE system (preferred)
**Immediate Supervisor:**
* Collections and Billing Coordinator
**Direct Reports:**
* Collections Assistant
**Academic Qualifications:**
* Bachelor’s degree graduate in administrative, accounting, or related fields
**Work Experience:**
* 1–3 years of experience in collections management
**Location:**
* Las Palmas Industrial Park, Santa Catarina, N.L. (Preferred requirement)
**We Offer:**
* Fixed schedule Monday to Friday, 8:00 AM to 6:30 PM
* Weekly salary payments (BBVA)
* Monthly food vouchers
* Year-end bonus (Aguinaldo)
* Profit-sharing
* IMSS (Mexican Social Security Institute)
* INFONAVIT
* Continuous training
* Permanent employment starting on day one
* Private medical services
* Bereavement assistance
* Complimentary corporate events
* Complimentary uniform
Benefits:
* Cafeteria service
* Food vouchers
Workplace: On-site employment