Receptionist (Billing)

Description

DESCRIPTION **Receptionist (Billing and Customer Service)** ===================================================== **Location:** Monterrey, NL (Near La Estanzuela) **Salary:** $13,000 to $16,000 monthly gross **Schedule:** Monday to Friday, 8:00 a.m. to 6:00 p.m. (including 1-hour lunch break) ### **Objective:** Provide efficient switchboard service by routing calls and attending to customers and visitors, while ensuring accurate invoice generation and delivery, guaranteeing all required information is included for prompt collection. ### **Requirements:** * Education: Completed bachelor’s degree or technical diploma * Experience in administrative, billing, or reception duties * Proficiency in switchboard and office equipment operation * Knowledge of Microsoft Office suite (Word, Excel, Outlook) * Experience with SAI / SAE systems (preferred) * Excellent personal presentation and service-oriented attitude * Strong verbal communication skills and pleasant tone of voice * Organizational skills, responsibility, and proactivity ### **Main Responsibilities:** **Switchboard and Reception:** * Answering and routing telephone calls * Welcoming and assisting visitors and customers * Making internal and external phone calls * Receiving and dispatching packages and courier deliveries * Supporting general administrative tasks * Generating invoices in the system * Sending invoices to customers * Producing reports in SAE * Coordinating with collections, warehouse, and customer departments * Following up to ensure timely delivery and payment processes ### **We Offer:** * Salary: $13,000 to $16,000 monthly gross * Biweekly payroll * Statutory benefits * Medical expense insurance (effective after 3 months) * Grocery vouchers: $1,785 monthly * Life insurance