Field Support Engineer Monterrey

Description

Job Summary: We are seeking a technician with experience in equipment, systems, and services support and maintenance, performing on-site and remote inspections, testing, and repairs. Key Highlights: 1. On-site and field technical support and maintenance 2. Preventive/corrective maintenance and equipment diagnostics 3. Basic networking knowledge and user support Responsibilities: • Technical support and maintenance for various types of equipment, systems, and services. • Conduct periodic inspections, tests, repairs, and updates. • On-site and remote support • Excellent attitude and interpersonal skills when interacting with users/customers. • Field and on-site work Experience: • Preventive/corrective maintenance of computer equipment • Hardware/software tasks • Equipment failure diagnostics (PCs, laptops) • Installation/configuration of multifunction devices • User/customer support • Basic networking knowledge (punch-down, structured cabling, switch/router/node installation, IP network) We Offer: • Competitive salary plus bonuses • All statutory benefits (IMSS, Christmas bonus, vacations, etc.) • SGM insurance • Travel allowance (mobility across various branches adjacent to the area) • Schedule: Monday to Sunday, 9:00 AM – 7:00 PM (willingness to travel) • Location: Various branches across the metropolitan area and the Mexican Republic Requirements • Minimum education: High school diploma – completed high school • Minimum 1 year of experience • Knowledge areas: Preventive maintenance, technical support . -Requirements- Minimum education: High school diploma – Technological high school 1 year of experience Age: between 19 and 49 years Willingness to travel: Yes Keywords: engineers, ingeniera, ing, engineer, apoyo, support, soporte, terreno, territorio, mty