ADMISSION EXECUTIVE

Description

Job Summary: This Admission and Customer Service Executive role is responsible for patient care, ensuring appropriate treatment, addressing customer needs, and managing the admission process. Key Responsibilities: 1. Ensure timely handling of patient-related complaints and suggestions. 2. Guarantee that the customer receives appropriate treatment at all times. 3. Manage the patient admission process and provide guidance on procedures. Job Description SWIS HOSPITAL IS SEEKING ADMISSION AND CUSTOMER SERVICE EXECUTIVE Work schedule: Monday to Sunday, 06:00 AM to 02:00 PM (with one day off per week, either Saturday or Sunday), plus 12-hour shifts from 06:00 AM to 06:00 PM on a rotating basis (one day on, one day off) *Responsibilities* . Ensure timely handling of complaints and suggestions related to patient care . Ensure that the customer receives appropriate treatment at all times . Guarantee fulfillment of customer needs . Manage the patient admission process . Guide and inform the public about admission procedures . Assign rooms . Explain hospital policies to patients Benefits: · Thirteenth-month bonus equivalent to 32 days' salary · Savings fund contribution of 9% of base salary, subject to legal cap · Savings account · Personal loans through Odessa · Punctuality bonus: $500; attendance bonus: $500; transportation assistance based on municipality: $400 to $700 · Grocery allowance bonus: 10%, subject to legal cap · Statutory vacation leave · Vacation bonus: 40% of vacation-day salary · Discount on medical services per company policy · Cafeteria discounts per company policy · Birth assistance: $2,000.00 · Bereavement assistance: $3,000.00 Interested candidates may apply via this platform or visit Calzada San Pedro 112, Col. Miravalla Salary: $10,000.00 – $14,000.00 per month Benefits: * Company parking Workplace: On-site employment