Description
Job Summary:
We are seeking a customer service professional to manage orders, communicate with customers, and follow up on processes.
Key Responsibilities:
1. Customer service and order management
2. Effective communication and problem resolution
3. Support to related departments and document management
**Customer Service**
REQUIREMENTS:
* Age: 20 to 40 years old.
* Minimum education: Completed high school.
* Proficiency in systems such as: Excel, CRM systems, cash handling, and cashier operations.
* Proven customer service experience of 1 to 2 years.
* Effective communication, problem-solving, organization, and ability to work under pressure.
RESPONSIBILITIES:
* Receiving customers
* Registering and updating orders in the system
* Informing customers about delivery timelines
* Collecting payments for orders
* Sharing design proposals with customers for authorization
* Order tracking
* Post-sales follow-up
* Handling customer complaints
* Supporting related departments
* Petty cash reconciliation
* Document and form management
WE OFFER:
* Competitive biweekly salary.
* Working hours: Monday to Friday, 9:00 a.m. to 6:00 p.m.; Saturday, 9:00 a.m. to 1:00 p.m.
INTERESTED CANDIDATES PLEASE SEND CV TO WHATSAPP 4793838157
Location: Blvd. Francisco Villa, León 1\.
Job Type: Full-time, Indefinite-term
Salary: $9,480\.00 \- $10,000\.00 per month
Benefits:
* Salary increases
* Savings fund
* Flexible schedules
* Option for indefinite-term contract
* Company phone
* Free uniforms
Workplace: On-site employment