A consulting and administrative services firm across various business areas is seeking talent for a major tire company specializing in high-quality automotive tires and lubricants, which is looking for a **Customer Service Analyst**. **Requirements:** * Completed bachelor’s degree in Business Administration or related field. * Minimum 1 year of experience in customer service/sales, office-based work. Basic Office suite proficiency (mandatory). * **Knowledge/Skills:** * Excel * Office suite proficiency * Excellent interpersonal skills and verbal communication ability * Service-oriented attitude (toward both internal and external customers) * Professional appearance * Outstanding oral and written communication skills * Proactive mindset * CRM system or sales platform experience **Responsibilities:** * Administrative support for the commercial department. * Preparing quotations and processing orders for sales representatives or direct customers. * Coordinating with logistics and warehouse teams regarding order deliveries. * Entering requests into the CRM system or sales platform. * Ensuring compliance with commercial policies and internal procedures. * Addressing customer inquiries and concerns regarding orders, delivery timelines, and invoicing. * **We Offer:** * Monthly gross salary of $14,000–$15,000 MXN * Bi-weekly payroll * Statutory benefits (IMSS, INFONAVIT, FONACOT, savings fund, year-end bonus, vacation premium, funeral services insurance, agreements with various establishments) * 100% social security contribution * Opportunities for professional growth **Working Hours:** Monday to Friday, 9:00 AM – 5:00 PM