




Job Summary: We are seeking a passionate Customer Experience Assistant dedicated to transforming lives by providing memorable support and care to individuals seeking to improve their hearing. Key Highlights: 1. Transforms lives by supporting those who wish to hear better. 2. Ensures a positive and welcoming experience for patients. 3. Supports hearing aid fitting and explains their care. If you enjoy helping people and delivering memorable experiences, Audiotech is looking for you. Join our team as a **Customer Experience Assistant** and become part of transforming lives—supporting those who wish to hear the world around them more clearly. **What Are We Looking For?** **General Requirements:** * **Education:** High school diploma (minimum). * **Age:** 28 years or older. * **Experience:** Minimum of 3 years of **recent** experience in customer service and administrative activities within **corporations, banks, hospitals, clinics, etc., with PROVEN JOB STABILITY.** * **EXCELLENT EXECUTIVE PRESENCE — MANDATORY** **Mandatory Requirements:** * **MANDATORY availability to work commercial plaza hours (Monday to Sunday, with one weekday day off between 10:50 am and 8 pm).** * **Documentation:** Tax Status Certificate. * **Verifiable Experience:** Employment references will be checked. **Knowledge and Skills:** * **Organization and multitasking ability** — coordinating appointments, follow-ups, and documentation without compromising service quality. * **Customer service protocols and experience** — best practices for receiving, guiding, and accompanying patients during their visit. * **Audiology products and services** — basic knowledge of hearing aids, accessories, and fitting processes. (Training provided) **Your Daily Responsibilities:** * **Attend to patients and visitors** — receive, guide, and provide clear information about products and services. * **Ensure a positive branch experience** — supervise that the environment is welcoming, resolve questions, and proactively address customer needs. * **Support hearing aid fitting** — assist specialists in preparing devices and explain basic care instructions to patients. **Work Location:** Inside Plaza Ámbar **What We Offer:** * **Salary:** $12,000.00 per month, tax-free * **Quarterly bonuses** * **Statutory benefits** * **Additional Benefits:** Partnerships and discounts with various businesses. **We Want to Meet You!** If you are passionate about helping people and seek to join a team that transforms lives, **Audiotech has a place for you**. Apply today and become part of our success story!


