Job Summary: We are seeking a professional with experience in hospitality to supervise restaurant operations, ensure service quality, and customer satisfaction. Key Highlights: 1. Supervisory and team leadership role 2. Focus on customer experience and service 3. Operations management and quality standards **Education:** Incomplete or completed bachelor’s degree **Specializations:** Food and Beverage, Tourism and/or Hospitality **Gender:** Any **Schedule Availability** ***General Knowledge*** ● Customer service ● Equipment handling ● Application of protocols and etiquette ● Sales management ● Knowledge of wines and food ● Quality and service standards ***Main Skills:*** ● Communication ● Adherence to rules and procedures ● Empathy and courtesy ● Honesty ● Problem solving ***Required Language:*** English Speaking: 70 % Reading: 50 % Writing: 50% ***Work Experience*** Waiter 2 years Waiter Captain 2 years ***Key Responsibilities*** \- Supervise and advise staff under supervision regarding their duties and appearance \- Assign work schedules, breaks, leaves, and vacations for personnel \- Supervise the setup and presentation of the entire restaurant floor \- Supervise logs to coordinate reservations and events and maintain proper control and organization. \- Evaluate customer service, complaints or incidents reported by hosts and guests, and improve guest experience and treatment during their visit. \- Plan and schedule procurement of supplies through requisitions \- Supervise shift handovers, including preventing open checks and reconciling accounts with the cashier department. \- Determine daily guest counts through logbook records to conduct attendance analysis and ensure sound planning. Employment Type: Full-time Benefits: * Savings fund * Free uniforms Education: * Incomplete or ongoing bachelor’s degree (Preferred) Experience: * Similar position: 3 years (Preferred) Work Location: On-site employment Employment Type: Full-time Salary: $12,000.00 \- $12,500.00 per month Benefits: * Savings fund * Employee discount * Discounted cafeteria service * Free uniforms Work Location: On-site employment