Service Technician

Description

Position Summary: As a Technical Service Engineer, you will be responsible for providing technical support, performing maintenance, and managing solutions for customers, resolving issues and improving processes. Key Responsibilities: 1. Provide technical support and perform equipment maintenance. 2. Resolve technical issues and provide customer service. 3. Evaluate and improve processes related to equipment. Job Posting Service Technician Location: Iztapalapa, Mexico City Company: GRUPO EMPAC, S.A. DE C.V. Posted on March 6, 2026 Valid until March 31, 2026 Net Monthly Salary $12,000.00 Apply Folio: 21084408 Description As a Technical Service Engineer, you will be responsible for providing technical support, performing maintenance, and managing solutions for our customers. Your daily tasks include resolving technical issues, handling customer incidents, and evaluating and improving processes related to our equipment. This is a full-time position requiring on-site attendance at our offices located in Iztapalapa, CDMX. Requirements * Required academic level: University-level technical degree * Academic status: Diploma or certificate * Required field of study (related disciplines): Mechatronics * Experience: 1–2 years as a Service Technician * Knowledge and tools: + Demonstrable technical knowledge, especially in electricity, production lines, and electronics. * Language(s): + English – Basic * Skills and competencies: + Continuous improvement + Stress tolerance + Communication + Results orientation + Commitment + Critical thinking + Logical-mathematical reasoning + Autonomy + Teamwork * Candidate availability: + Travel required Schedule Monday to Friday Full-time 08:00–17:00 Schedule clarifications: Schedule clarifications: Weekend work may be required; however, details and requirements will be reviewed accordingly. Functions and activities * 2. Perform preventive maintenance * Electrical control * Low-voltage electricity * Medium- and some high-voltage production lines for final products. * 1. Electromechanical maintenance. * Pumps * Corrective maintenance on production lines for final products and electronics. 3. Perform motor maintenance Company Benefits * Statutory benefits * Punctuality bonus * Grocery vouchers * Transportation assistance * Uniforms * Indefinite-term employment contract Recruitment Process * Submit CV – Interview scheduled * Start date of your recruitment process: March 6, 2026 * Recruitment process duration: 3 weeks About the company