**Become part of a talented team of collaborators at CONTECON Manzanillo.** **CREATING CONNECTIONS** **Together We Connect and Move Mexico!** **Position Objective:** Provide timely customer service to ensure proper attention and resolution of issues and problems arising from the company's commercial operations. **Position Profile:** **Education:** Bachelor's degree in International Trade and Customs, Business Administration, Accounting, or related field. **Work Experience:** 1 to 2 years in Customer Service, Logistics, and/or Commercial Departments within the port environment, mandatory. **Skills:** * Quick and easy resolution of customer problems * Follow-up with customers and effective communication through any channel: phone, chat, email, etc. * * **Technical Skills:** * English (70% spoken, written, read) * Knowledge of maritime and port operations. * Conflict and crisis resolution.