**Be part of a talented team of collaborators at CONTECON Manzanillo.** **CREATING CONNECTION** **Together we Connect and Move Mexico!** **Position Objective:** Timely attend to customers to ensure proper attention and resolution of any issues arising from the company's commercial operations. **Position Profile:** **Education:** Bachelor's degree in International Trade and Customs, Business Administration, Accounting, or related field. **Work Experience:** 1 to 2 years in Customer Service, Logistics, and/or Commercial Departments within a port environment, mandatory. **Skills:** * Quick and easy resolution of customer issues * Follow-up with customers and effective communication through any channel, phone, chat, email, etc. * * **Technical Knowledge:** * English (70% spoken, written, reading) * Knowledge of maritime and port operations. * Conflict and crisis resolution.