**Position: Dispatch — Telecommunications** Location: Toluca Modality: On-site Daytime hours **About the position** We are looking for an organized individual with analytical and communication skills, capable of coordinating and tracking service orders in the telecommunications area, working closely with technical crews and ensuring compliance with timelines and quality standards. **Main responsibilities** Track service orders and assign tasks to technicians. Locate customers and report downtime. Maintain control of rescheduling, cancellations, and installed materials. Justify miscellaneous installed items and follow up on job start-ups and closures. Monitor percentage of connected crews and field performance. **Requirements** Bachelor's degree in administrative fields or equivalent technical training. Experience or knowledge in telecommunications. Intermediate Excel skills (pivot tables, formulas, filters). Teamwork. **Key skills** Data analysis. Conflict resolution. Strong verbal communication. Organization and attention to detail. If you meet the profile and want to join a dynamic and growing team, send your CV to: ariadna.garcia@bgital.mx Subject: Dispatch — Telecommunications\_ Job type: Full-time Salary: $10,000.00 \- $12,500.00 per month Work location: On-site job