**CIOS GROUP**, a leading private security services company with national presence, is seeking an **OPERATIONAL ZONE LEADER**. This position requires a combination of solid operational experience in private security and talent management capabilities. The ideal candidate must efficiently balance both responsibilities, always prioritizing operational continuity and service quality. Recruitment is a complementary yet strategic function, as it enables greater autonomy in zone management and reduces response times to staffing needs. **YOUR RESPONSIBILITIES:** * Supervise security operations within your zone. * Supervise the proper completion of logs and service reports. * Coordinate and lead security personnel teams. * Ensure coverage by coordinating shift changes, rotations, and absences. * Manage and report personnel updates (absences, incidents, terminations). * Ensure compliance with security directives and protocols established by the company and the client. * Prepare supervision and incident reports. * Conduct supervision walkthroughs across the various services assigned to your zone. * Verify staff appearance, uniforms, and equipment. * Evaluate field operational staff performance. * Maintain direct contact with clients. * Identify training or reinforcement needs and monitor compliance with the zone’s training plan. * Recruit, select, hire, and terminate personnel. * Generate and safeguard candidate files in accordance with applicable law. * Conduct basic operational onboarding for new hires. * Monitor new personnel during their probationary period. **KEY COMPETENCIES:** * Team leadership * Results orientation * Talent management * Customer service orientation * Conflict management * Negotiation skills * Decision-making ability **REQUIREMENTS:** * Education: **Minimum:** Completed high school (Preparatoria or Bachillerato); **Desirable:** Incomplete or completed undergraduate degree in Administration, Criminology, Law, or related field * Age: between 30 and 48 years old * 3+ years supervising private security operations * Leadership and recruitment skills * Availability and mobility within the zone (assigned projects) * Class A driver’s license * Ability to drive standard transmission vehicles * Flexible working hours * Willingness to travel up to 80% across different city zones and nationwide if required; capacity to conduct extensive site visits * Excellent leadership and communication skills * Problem-solving ability * Proficiency in Microsoft Office and design software **WE OFFER:** * Competitive monthly salary between $13,000.00 and $15,000.00 Net (based on * Statutory benefits. * Company vehicle assignment. * Company-issued laptop. * Company mobile phone. * Work arrangement: 70% on-site, 30% remote. Employment type: Full-time Salary: $13,000.00 per month Work location: Hybrid remote work in Bucerías, Nay.