*This job posting comes from the Talenteca.com job board* ### **Job opening for ENCANTO MÉXICO company in Lerma, State of Mexico** We are looking for talent within our **Customer Service** area. ### **Responsibilities:** * Provide customer support regarding product delivery status. * Manage requests, resolve inquiries, and route reports or issues to other departments. * Keep records of customer interactions and follow up on pending cases. * Assist in coordinating delivery services from warehouse. * Maintain clear and effective communication with internal and external users. ### **Requirements:** * Completed high school diploma. * Previous experience in customer service positions, preferably in logistics, transportation, or warehousing industries. * Proficient in PC usage and Microsoft Office suite. * Strong communication skills, service-oriented attitude, and teamwork ability. ### **We Offer:** * Monthly net salary of $10,000. * Statutory benefits. * Opportunities for career development in logistics and supply chain. **Desired education level:** Upper Secondary **Desired experience level:** Intermediate Level **Departmental function:** Customer Service **Industry:** Transportation, Logistics, Supply Chain and Warehousing *This job posting comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=68f682a73f000043005919bc&source=indeed*