Legal Coordinator - Day Shift

Description

Position Summary: The Legal Coordinator manages complex claims, prevents risks, participates in litigation, and ensures regulatory compliance, serving as a bridge between departments. Key Highlights: 1. Comprehensive management of complex claims in accordance with the legal framework 2. Risk prevention and mitigation through precise legal assessments 3. Active participation in litigation, negotiations, and mediations Responsibilities Comprehensive Claims Management The Legal Coordinator analyzes, oversees, and monitors complex case files, ensuring each claim is resolved in compliance with applicable laws, insurance contracts, and industry best practices. Their involvement accelerates response times and reduces legal contingencies. Risk Prevention and Mitigation Through precise legal assessments, they help identify opportunities for operational improvements, litigation prevention, and strengthening of internal policies. Litigation and Negotiation Support They actively participate in claim handling processes, negotiations, and mediations, representing the company’s interests professionally and in strict adherence to the law. Ongoing Regulatory Updates In an evolving regulatory environment, they stay current on jurisdictional criteria, legal reforms, and guidelines affecting claims management, ensuring the company operates under compliance standards. Bridge Between Technical and Legal Departments · Monitor claim reports received via email, generated by Call Center telephone advisors. · Communicate with the client to inform them of the procedure to be followed during the service process. · Identify the assigned attorney to handle the claim report and verify their availability to manage the matter. · Ensure immediate assistance is provided in cases involving injuries or fatalities resulting from the claim. · Conduct legal follow-ups via telephone calls with clients, attorneys, and the insurance company. · Coordinate with the company’s attorneys to provide property verification services for insured parties requiring such support, including scheduling appointments at the Public Prosecutor’s Office. · Submit reports to the insurance company regarding performed property verification services, attaching copies of the procedures. · Maintain contact with the client to coordinate appointments with the assigned attorney for vehicle release. · Keep the client informed about the process and any potential delays or issues that may arise, resolving them promptly. · Upon vehicle release, the attorney sends a photograph of the release order for forwarding to the client to conclude the process. · Coordinate legal assistance for reports concerning theft of computer equipment and leased vehicles. · Receive and monitor merchandise theft reports within the assigned area, coordinate assistance for property verification, and track such reports to conclusion. · Deliver databases containing summaries of operations · Request invoices from the Finance Department Work schedule: Monday to Friday, 9 AM to 6 PM, Perisur area; it is mandatory not to live more than 30 minutes from the workplace. Minimum of 1 year of experience in legal assistance services for insurance. Statutory benefits Employment type: Full-time Benefits: Eligibility for indefinite-term contract Work location: On-site employment. -Requirements- Minimum education: Higher education – Bachelor’s degree 2 years of experience Age: between 25 and 45 years Knowledge: Legal practice Willingness to travel: Yes Willingness to relocate: Yes Keywords: resident, supervisor, team leader, assistant manager, responsible person, coordinator, claims handler, captain, legal, juridical, lawful