Customer Service Analyst

Description

Job Summary: We are seeking a proactive Customer Service and Logistics Analyst to join our team, responsible for managing customer service, route planning, and delivery scheduling. Key Highlights: 1. Dynamic role in customer service and logistics 2. Opportunity to apply knowledge in invoicing and ASPEL SAE 3. Focus on route planning and telephone/email support Join our team as a Customer Service and Logistics Analyst! Química Plata is looking for your talent—if you hold a bachelor’s degree in Administration, Industrial Engineering, Logistics, or a related field, you are encouraged to apply. Requirements: * Knowledge of invoicing and Carta Porte * Proficiency in ASPEL SAE * Route planning for order deliveries * Customer service (telephone and email) * Scheduling deliveries to customers for available products * Minimum 6 months of experience in the field * Assertive communication skills * Proactive attitude * Sense of urgency Schedule: Monday to Thursday: 8:00–18:00 hrs Friday: 8:00–17:00 hrs Interested candidates may apply through this platform or send their CV to ap.orihuela@quimicaplata.com Employment Type: Full-time Salary: Starting at $10,000.00 per month Benefits: * Sick leave days * Flexible working hours * Discounted cafeteria service * Free uniforms * Additional vacation days or paid leave * Grocery vouchers Education: * Incomplete or ongoing bachelor’s degree (Preferred) Experience: * Customer service: 2 years (Preferred) Work Location: On-site employment