Responsibilities: \* Provide support and guidance to customers. \* \* Resolve inquiries and manage requests. \* \* Maintain a record of interactions with the clients in the system.\* \* Ensure customer satisfaction through effective problem resolution.\* Follow up on cases until final resolution. Schedule: Monday to Friday from 8:00am\-5:30pm Saturdays from 8:00am\-5:30pm SUNDAYS OFF Requirements: Minimum 1 year of experience in customer service or similar position. (DESIRABLE) \* Basic knowledge in handling customer management tools. (DESIRABLE) \* Clear and effective verbal and written communication skills. \* Empathy, patience and conflict resolution skills. Availability to work during the mentioned hours. Benefits: Competitive salary. Paid training Opportunities for growth and professional development. Performance bonus. Continuous training. Good working environment. Job type: Full-time Salary: $9,000\.00 \- $10,000\.00 per month Benefits: * Salary increases * Sick days * Flexible schedules Work location: On-site job