Monitoring Engineer

Description

Job Summary: Systems or Telecommunications Engineer with experience in network monitoring, incident response, and report generation. Key Highlights: 1. Incident monitoring and response management 2. Daily/monthly ticket and report generation 3. Excellent service attitude and high commitment Education: Bachelor's degree in Computer Engineering, Systems Engineering, or Telecommunications with networking experience. (Degree holder) Work Location: Insurgentes Sur, Tlalpan (near Metrobús Villa Olímpica). Schedule: Full-time, on-call shift rotation · 1–3 years of experience in: - Proven experience with tools such as: Application Manager / SITE 7x24 / Uber Agent. - Monitoring administration and incident response during shifts/windows - Event and incident identification and analysis - Generation of alert and incident tickets arising from monitoring and operations tools. - Daily and monthly reporting and documentation - On-site, email, and phone support for requests from involved departments. · Competencies: - Excellent service attitude - Availability - High commitment and accountability · Compensation: - $22,000 to $24,000 NET - Job stability - Statutory benefits. -Requirements- Minimum education: Higher education – Bachelor's degree 1 year of experience Keywords: engineer, engineers, monitoring engineer, eng, engineer, monitorist